Refund policy

Please refer to our Return Policy for conditions and requirements that apply prior to refunds.

REFUND POLICY:

Inspection and Approval:

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
• If approved, you will be automatically refunded on your original payment method within 5 business days.
• Please note it can take some time for your bank or credit card company to process and post the refund.

Refund Methods:

• Any agreed refunds will be made by bank transfer or by PayPal within 5 business days of receiving and approving the returns.

Customs Charges:

• Any returns that incur customs charges will be covered by the buyer, either through an invoice or deducted from the original refund.

Damages and Issues:

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Delayed Refunds:

• If more than 15 business days have passed since we approved your return, please send a message to us at contact@yvesjavanni.com.

 

Company Name: Yves Javanni

Business-id: 3372722-2

VAT-id: FI33727222

E-mail: contact@yvesjavanni.com