Payment Policy
Accepted Payment Methods
We accept the following payment methods to make your shopping experience as convenient as possible:
- American Express
- ApplePay
- GooglePay
- Maestro
- Mastercard
- PayPal
- Shop Pay
- UnionPay
- VISA
Payment Processing
All payments are processed through secure, encrypted connections to ensure your personal and financial information is protected. Upon placing an order, you will receive an email confirmation with the details of your purchase. Please ensure that your billing information matches the information on file with your financial institution to avoid any delays in processing your order.
Payment Authorization
For security purposes, all payments are subject to authorization and verification. If we encounter any issues while processing your payment, we will contact you via email or phone to resolve the matter promptly. (within 24 hours). Your order will be placed on hold until the payment has been successfully authorized.
Sales Tax
Sales tax will be applied to your order in accordance with the applicable laws and regulations based on the shipping address provided at checkout. The total sales tax amount will be displayed before you complete your purchase.
Currency
All transactions on our website are processed in Euros (€). If you are using a credit card or payment method that is not denominated in Euros (€), please note that your financial institution may apply currency conversion fees and rates at their discretion.
Refunds and Returns
If you are not completely satisfied with your purchase, we offer a straightforward return and refund process. For more information on how to initiate a return, please visit our Return Policy. Refunds will be issued to the original payment method within 5 business days after we receive and process your return. Read more on our Refund Policy.
Payment Issues
If you encounter any issues during the payment process, please contact us at contact@yvesjavanni.com.
Fraud Prevention
For your protection, we have implemented stringent security measures to detect and prevent fraudulent transactions. Any orders flagged as potentially fraudulent may be delayed or canceled. In such cases, our customer support team will reach out to you for further verification.
Contact Us
If you have any questions or need assistance with your payment, please do not hesitate to reach out to us during our contact hours.
We appreciate your business and look forward to serving you.
Company Name: Yves Javanni
Address: Teerisuontie 27, 00700, Helsinki, Uusimaa, Finland
Phone: +358505529634
Business-id: 3372722-2
VAT-id: FI33727222
E-mail: contact@yvesjavanni.com
Contact hours: Mon-Fri, 9am - 5pm (GMT+2, Helsinki)